InfoTrends is pleased to announce a new study entitled Enterprise Document Capture: Process Gaps and Revenue Opportunities. This study uncovers key tends in high-volume capture within business processes, vertical markets, and across capture environments. It also explores the level of vertical and process sophistication in areas of document classification, data capture, validation, and delivery—along with services and technology opportunities—that target gaps and inefficiencies in verticals, as well as processes.
Many paper processes that can convert to electronic processes have already been converted, while regulations and compliance mandates have increased paper in some verticals. Consequently, the paper capture volume market has stabilized for the near-term. While paper capture will eventually decline, the outsourcing opportunity will grow. In fact, InfoTrends expects the production scanning outsourcing market to grow to a $2.4 billion market in 2018 at a compound annual growth rate of 1.7% over the five year forecast period.
There is substantial opportunity for industry stakeholders in inefficient business processes with document capture needs such as patient care, records management, and human resource. This study dives deeper into these opportunities and exposes areas of inefficiency for a multitude of business processes and vertical markets.
"When examining the full capture lifecycle, it becomes clear that many business process workflows can be substantially improved through more sophisticated data extraction, validation and delivery techniques," explains Riley McNulty, an Associate Director for InfoTrends Consulting Group. "Compounding matters are the often disjointed capture operations that span high-volume paper and electronic document capture, distributed scanning, and increasingly, mobile capture that support an individual business process and specific vertical industry needs."
