Reflexis StorePulse® Real-Time Execution Software Provides Retail Solution for Optimal "Buy Online / Ship from Store," "Buy Online / Pickup from Store," and Other Omni-Channel Processes
Reflexis Systems, Inc. today announced its StorePulse real-time execution software integrates with leading order management system software to enable retailers to achieve operational excellence in store-level omni-channel fulfillment and customer engagement. Reflexis has integrated StorePulse® with leading order management systems, which provide network-wide product inventory visibility and order promising capabilities, to enable operational excellence and improved customer service in store-level e-commerce fulfillment.
Retailers' efforts to provide a unified, compelling experience for customers online and in stores are hampered by inefficient handoffs among pre-existing, siloed technologies to store associates. As a result, store associates execute omni-channel strategy using manual processes, which leads to a suboptimal customer experience. Reflexis StorePulse underpins real-time retail response to omni-channel and customer demand in stores.
"The combination of Reflexis StorePulse and order management systems enables retailers to rapidly implement a solution that improves the ability to execute "Buy Online, Ship from Store," "Buy Online, Pickup in Store," and use inventory from one channel to serve customers in another," said Prashanth Palakurthi, founder and CEO of Reflexis. "The pre-integrated solution enables retailers to efficiently execute e-commerce driven tasks in stores to reduce time to delivery, 'Save the Sale,' and deliver the perfect omni-channel experience to their customers."
"Customers expect a seamless online-to-stores shopping experience with the ability to pick up products in the stores or have them delivered to their homes in increasingly smaller delivery windows," said Murtaza Ghadyali, co-founder and Senior Vice President of Product Management for Reflexis. "Reflexis enables retailers to improve the efficiency of in-store fulfillment processes and leverage their physical locations to improve delivery service and strengthen brand loyalty."