BUSINESSES in the UK need to rapidly up their customer service levels or risk losing a vast proportion of their customers, a new study from Expert Market has revealed.
While good relations with customers have always been important for companies, the new findings show just how short Brits' loyalties are if they feel they are not being treated right.
New Resilience Index is the only online, interactive tool to display data on country-by-country susceptibility to supply chain risk
The 2014 FM Global Resilience Index released today finds Norway, Switzerland and Canada top the list of nations most resilient to supply chain disruption, one of the leading causes of business volatility. The first-of-its-kind Index, commissioned by FM Global, one of the world's largest commercial property insurers, is an online, data-driven tool and repository ranking the business resilience of 130 countries.
New Report Outlines Opportunities and Disruptions of 3D Printing
3D printing (3DP), also known as additive manufacturing, is showing signs of triggering transformations in U.S. industrial manufacturing, from product design and production to restructured supply chains, according to a report released today by PwC US in conjunction with The Manufacturing Institute.
Data from Knotice's Latest Mobile Email Opens Report Finds Many Industries Have Passed the Mobile Tipping Point, Analyzes Timelines of Open Activity, Popular Mobile Devices and more
The share of emails opened on mobile devices for several industries have passed the mobile tipping point of 50 percent, while the use of tablets for opening and reading email is expected to continue its strong growth, according to new research from Knotice, an IgnitionOne company.
Launches CXO Elite Club
Newgen Software, a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), and Customer Communication Management (CCM) solutions, successfully hosted its Annual EMEA Conclave 2014 at Atlantis, The Palm, in Dubai.
Research also reveals nearly 20% of consumers access online banking over public WiFi
Purple WiFi, the cloud-based Social WiFi software company, today announced the findings of its 'Using WiFi in public places' consumer research.
Lockton report highlights importance of culture and morale for employee productivity
The roles of culture and morale in the workplace are increasingly recognized for their influence on organizational effectiveness and company performance. Not only are these characteristics part of the foundation for successful companies, but they are also fundamental in creating happy, productive employees.
Report Emphasizes Opportunities for Marketers to Enhance Their Email Marketing Programs
Silverpop™, an IBM company and leading provider of digital marketing software that enables personalized experiences, today announces the findings of its 2014 Email Marketing Benchmarks Study, which revealed that timely and automated personalized marketing messages were far more successful for businesses in engaging customers than emails generated manually by marketers without consideration of recent recipient actions.
The United States leads Europe in the adoption of enterprise cloud computing
As cloud technologies mature and awareness of their benefits improves, more organisations in the United States and Europe are deploying cloud solutions to reduce IT costs and optimise operations. U.S. companies are ahead of their European counterparts in terms of cloud uptake due to greater technology exposure as well as better macro-economic conditions. Similarly, large enterprises are embracing cloud technologies more rapidly than medium and small businesses owing to the need to optimise their larger, more complex communications infrastructure.
2014 Employer Branding Study by Randstad US Uncovers Top Personality Traits, Job Aspects Today's Workers Look for in Potential Employer
As the economic environment improves and more employment prospects arise for U.S. workers, a company's ability to attract talent may hinge not only on its job offer, but also on its "personality." A 2014 Employer Branding Study released today by Randstad US uncovers which personality traits candidates look for when choosing an employer, as well as which key job aspects are most attractive to workers.
Cancer and Careers' 4th Annual National Conference on Work & Cancer to Help Address Concerns
Half of unemployed cancer survivors looking for work worry that prospective employers would treat them differently if they knew about their cancer, according to new national survey results from Cancer and Careers, the only U.S. organization solely dedicated to serving the growing population of people working during and after cancer treatment.
The United States leads Europe in the adoption of enterprise cloud computing
As cloud technologies mature and awareness of their benefits improves, more organisations in the United States and Europe are deploying cloud solutions to reduce IT costs and optimise operations. U.S. companies are ahead of their European counterparts in terms of cloud uptake due to greater technology exposure as well as better macro-economic conditions. Similarly, large enterprises are embracing cloud technologies more rapidly than medium and small businesses owing to the need to optimise their larger, more complex communications infrastructure.
Research Highlights the Context, Opportunities and Challenges for CIOs in Different Geographies and Industries
CIO Trends to be Examined at Gartner Symposium/ITxpo 2014, October 5-9, in Orlando, Florida
CIOs around the globe may share common concerns, but there are considerable differences in their priorities, according to a global survey of CIOs by Gartner, Inc.'s Executive Programs.
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