At CX Europe, more than 400 industry leaders find out what it takes to win customers' hearts and minds
At CX Europe, more than 400 industry leaders find out what it takes to win customers' hearts and minds
A review team of automation experts recently convened in Research Triangle Park, North Carolina to perform the third critical review of the Automation Competency Model (ACM) since its inception in 2008.
Connected Work expert leads a webinar on key trends shaping the workplace of the future
Value for money, customer choice and quality experiences driving the need to innovate
Rakuten business units have teamed up to identify some of the key traits of holiday gift-buyers across the United States. The research – which examines the habits of millions of shoppers in the U.S. and worldwide – has been published to help marketing professionals better understand the behavioral patterns behind the annual holiday spending splurge.
2018 Asurion Mobile Manners Survey Reveals Phone Use in Formerly Taboo Locations Has Become Commonplace, With Private Conversations Being Held in Increasingly Public Places
Provider contracts now being governed by User Experience Level Agreements (XLAs)
ISG Provider Lens™ reports assess 41 global, 29 U.S. digital workplace services providers
Digitalization impacting products, processes, supply chain efficiency and services
ISG Provider Lens™ report assesses 15 engineering services providers serving U.S.
Security risks top concern for tech leaders
Over one-quarter of employees plan on "workshopping" a few times per week
Sixty-Four Percent of Consumers Are Comfortable with Some Form of Data Collection for a More Relevant Ad Experience
Survey from Optimized Workforce shows one-third of U.S. workers already exposed to AI on the job
Regus study reports that flexible working creates economic, personal and environmental benefits
- Expedia's annual Vacation Deprivation study® shows that 58% of workers globally describe themselves as holiday deprived
- In the UK, 73% of millennials and Gen-Z (aged 18 - 34) believe they deserve more holiday days
- A quarter of Brits (25%) would even give up sex for an extra day of annual leave
- Highlighting a positive attitude to work/life balance compared to the world, Brits are least expected to work when on holiday
- Still, only 18% of workers in the UK feel their employer is supportive of "mental health days"
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