Kübel: Flexible working models strengthen employer competitiveness
Analysts to Discuss Trends in CRM at the Customer Strategies & Technologies Summit 2014, April 28-29, in London and the Gartner Customer 360 Summit 2014, May 19-21, in Orlando
Engaged customers are usually better advocates of the brand and are more loyal and more profitable, according to research by Gartner, Inc. Gartner has identified four underlying attributes that can help customer relationship management (CRM) leaders to improve their level of customer engagement.
European education leaders believe they need to change faster now than they have done over the last three years and almost all (98 per cent) say they are under pressure to adapt to rapid change. However, they are energised about the role of technology in the future of learning – a quarter highlighted augmented reality as one of the leading technologies able to improve their organisation's performance and enhance student experience (compared with a mere five per cent from other sectors).
Digital Business Will Reshape the Service Provider Landscape
Key Issues Facing IT Services Industry to Be Examined at Gartner Sourcing & Strategic Vendor Relationships Summits 2014, June 2-3 in London and September 10-12 in Orlando, Florida.
While some employees are working for the weekend, many executives are working on the weekend, a new survey by The Creative Group suggests. Sixty-two percent of advertising and marketing executives interviewed said they bring work home at least one weekend per month, with 12 percent reporting they do it every weekend. When asked how many hours they work each week, the average response was 47 hours.
PANTONE VIEW home + interiors 2015 highlights nine directional color palettes with modern themes and unconventional style
International Home & Housewares Show 2014, PANTONE ColorWatch Display (Hall of Global Innovation, located in the Lakeside Level 3 Lobby) – Pantone, an X-Rite company and the global authority on color and provider of professional color standards for the design industries, today unveiled PANTONE® VIEW home + interiors 2015, a compendium of major color trends that will influence the home and interiors marketplace in 2015. Containing nine key trend palettes, plus individual color and material direction, PANTONE VIEW home + interiors arms home furnishings and interior designers with the critical color information they need to appeal to consumers.
More than 1,100 CIOs and IT professionals surveyed indicate they are pulled in multiple directions to address critical challenges that include security breaches and continuity failures
Nearly two out of three (63 percent) CIOs andinformation technology professionals report that there is a "major IT transformation" underway in their organizations, driven largely by broader efforts to deliver added value, enhance business performance and increase security, according to a new survey by global consulting firm Protiviti.
Survey highlights growing need for prime service integrators to take ownership over multi-vendor environments in order to reduce business risk and operational complexity
Amdocs, the leading provider of customer experience systems and services, today released the results of a global survey into service provider IT services sourcing trends.
RSA Conference attendees cited Dropbox, Twitter and Facebook as top apps that they don't want IT to know about
Today from RSA Conference USA 2014, Netskope(TM), the leader in real-time cloud app analytics and policy enforcement, announced results of a survey on information security professionals' use of cloud apps. Netskope found that despite widespread adoption of cloud apps in the enterprise, most IT security professionals are either unaware of their company's cloud app policy or don't have one. In the absence of cloud app policies, more than two-thirds of attendees surveyed said they would consider their company's privacy policy before downloading an app.
A new report by Kantar Worldpanel ComTech has found that just 41% of users stay loyal to a specific brand when they change device compared with 68% who stay loyal to their existing OS. And it's a particular challenge for Android carrying brands to convince customers to stick with the brand rather than switching to another device.
Persuading customers to buy into the brand rather than the OS has been a key focus for Samsung over the past two years, with the results clear in their rising figures.
Analytics providers must introduce more secure, cost-effective solutions that are easy to use
The exponential growth of structured and unstructured data from various sources is expanding the global market for big data analytic solutions. The capability of big data technologies and platforms to scale down huge blocks of data and deliver real-time insights that enable fast and efficient decision-making is a key factor fueling demand.
parago issues comprehensive report on shopper price sensitivity and behaviour
parago's second UK shopper study, "Let's Make a Deal," revealed that regardless of income, shoppers now seek out the very best prices and are willing to go out of their way to save even a small amount. Amidst the lagging economy, new deal-seeking activities are becoming the norm among UK consumers, with high-value cashback rebates programmes a top attractor.
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